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Noderan MarketplaceCustomer Support

SLA Deadline Calculator

Applies priority targets across weekdays and local working hours.

Calculate response and resolution deadlines inside working hours.

Before you run

Workflow summary

Calculate response and resolution deadlines inside working hours.

What is SLA Deadline Calculator?

SLA Deadline Calculator is a ready-to-run Noderan marketplace workflow for customer support teams. It helps users move from a manual process to a repeatable automation with visible credit cost and app-based execution.

Who is it for?
Customer support leaders and service teams
What problem does it solve?
Calculate response and resolution deadlines inside working hours.
How does it work?
Calculate response and resolution deadlines inside working hours.
How does pricing work?
1 credit per run.
What is the next action?
Open the app marketplace to activate this workflow, or review credit pricing.

SLA Deadline Calculator FAQ

Short answers for activation, pricing, inputs, and execution review.

Applies priority targets across weekdays and local working hours.

Expected inputs

Start time (ISO 8601)

text

Required input

Priority

select

Required input

Options: low, medium, high, urgent

Timezone

text

Required input

Workday start hour

number

Required input

Workday end hour

number

Required input

Example input

{
  "workdayEnd": 18,
  "timezone": "Europe/Istanbul",
  "workdayStart": 9,
  "startTime": "2026-06-23T09:00:00.000Z",
  "priority": "high"
}

Output highlights

  • response deadline
  • resolution deadline

Example result

{
  "responseDeadline": "2026-06-23T13:00:00.000Z",
  "resolutionDeadline": "2026-06-24T12:00:00.000Z",
  "remainingMinutes": 120
}

Use cases

  • Calculate support deadlines without calendar guesswork.

Step 1

Review the workflow and expected credit cost.

Step 2

Connect the tools or inputs required for execution.

Step 3

Run the workflow and inspect outputs in the app history.

Related next steps

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